FAQs

How do your courses work?

Our courses were built with hybrid learning in mind. Depending on the course, they are either on-demand video courses, on-demand video courses paired with livestreamed/ in-person learning components, or fully in-person. If you purchase a course with an on-demand video course component, you can access this video for 1 year by signing into your account on newimpactsociety.com .

Is there homework involved?

Most of our courses require no prior preparation from your side, although it will depend on the course itself. If homework/course work is required, this will be clearly stated in the course description page before you decide to purchase the course so that you can assess if this is right for you.

Are the courses CPT-eligible? (Hong Kong)

Sustainable Finance Initiative is not an accredited CPT provider with the Hong Kong SFC. However, we believe that our course content can be counted as a CPT-eligible courses, subject to your organisation's internal compliance approvals process.

Will I receive a certificate upon completion?

Yes, you will receive a certificate upon completion issued by the Sustainable Finance Initiative. This is available online for courses which are purely on-demand video courses. For courses which have livestreamed or in-person components, please email us at: info@sustainablefinance.hk . Please note: your certificate will include the name you provide at registration for your account on our platform, so please kindly use your full legal name to regsiter.

Do you accept refunds?

We do not accept any refunds at this time. However, if you are unsatisfied for any reason or need to discuss anything with us on this, please send us an email at: info@sustainablefinance.hk and we'll do our best to work with you!

FAQs for Essentials in Sustainable Finance Programme

a) I've purchased the Programme, how do I access the courses?

You will receive a welcome email with the links for logging into your New Impact Society dashboard. You can also login via our website and access the courses after creating an account and logging in via the "Log In" link, which can be found on the top right of the menu.

b) How can I sign up for the Livestreamed session?

We hold the livestreamed soft skills sessions on a quarterly basis. Please check the course page for the latest updates.

c) How can I access the Programme Certificate of Completion?

You are only eligible for the Programme Certificate of Completion when you complete the full requirements of the Programme, which can be found here. Once you have completed the Programme, you will be able to download your Certificate of Completion, instructions are below:

Go to your New Impact Society Dashboard
Go to My Account > Certificates
Click on the relevant Certificate for the course then View
Click on Download PDF

If you still do not see your Certificate, please email us at : info@sustainablefinance.hk

d) I've completed the Programme. How do I apply for the reimbursement from the HK government?

Please refer to the reimbursement guide here. Please remember to ensure you save a copy of your course payment receipt as well as your welcome email confirming your enrollment into the course. You'll also need your Certificate of Completion. Please also ensure that your account name on the New Impact Society matches your full and complete legal name.

If I have additional questions, how can I contact you?

We always want to hear from you! Please drop us a line at: info@sustainablefinance.hk